Please read the following information carefully.
If you use the website and purchase products, you hereby undertake
and agree to the following terms and conditions.
You can order the products displayed on this website online using the shopping cart and pay for your goods with a credit / debit card, Paypal, Nochex, cheque, postal order or direct bank transfer.
All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions.
The 'confirmation' stage sets out the final details of your order. Following this, we will send to you an order acknowledgement email detailing the products you have ordered. Please note that this email is not an order confirmation or order acceptance from BB-Shopping.
Acceptance of your order and the completion of the contract between you and us will take place on despatch to you of the products ordered, unless we have notified you that we do not accept your order, or you have cancelled it (please refer to Returns and Refunds).
The BB-Shopping web site is a trading names for Bunkerbound Limited, a Limited company in the United Kingdom, registration number 4784809.
All prices shown on the website are inclusive of VAT at 17.5%. If we discover an error in pricing of the goods in your order, we will inform you as soon as possible, using the contact details you supply us, and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you within seven days, we will cancel the order. In the event of an order being cancelled, any payment made for the goods will be refunded in full.
All products are available while stocks last. If we are unable to supply a particular item that you have ordered, we will notify you as soon as we can after receiving your order.
You will be notified of the delivery costs automatically before you pay for the goods. Delivery charges are calculated based upon weight.
You can pay by Visa or MasterCard or by Maestro/Switch, Solo or Delta debit card, Paypal and Nochex using our shopping cart. To ensure that shopping on-line is secure, your credit/debit details will be encrypted to minimise the possibility of someone being able to read your details as they are sent to us over the Internet. You may also pay by cheque or postal order if you so wish.
We can deliver goods to destinations within the UK and EU. Please note that shipping charges to the EU are significantly higher than the UK and are non-refundable in any circumstances.
We aim to deliver goods to destinations in the UK within 7 days in most circumstances. Orders are dispatched by Royal Mail Recorded Delivery or DHL / Securicor depending upon the weight and value of your purchase.
We aim to despatch goods to destinations in the EU within 7 days in most circumstances. Orders are dispatched as a small packet with International Signed For or Airsure services depending upon the weight or value. Sorry, we are unable to despatch goods outside of the UK and EU at this time.
Distance Selling Regulations
Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any of our items within seven days of delivery. This applies to all of our products unless they are bespoke or custom developed to ours or your specification.
To cancel they contract, please return the goods to us unused, unopened and in "as new" condition, giving the reason for the return as "Contract cancellation". Your refund will be processed, less delivery costs, within 30 days.
Should the goods be used or not in "as new" condition, the goods will be returned to you at your cost.
Should you wish to return products to us, our returns address is:
PO Box 85
You do not need to contact us to obtain a returns number, simply include a note with the package stating your original web order reference number, name, address, telephone number and reason for return.
Should, for any reason, you be unhappy with the products ordered, please see the following returns conditions. These terms do not affect your statutory rights.
If you return the product (having taken reasonable care of it, complete with packaging and all components, and returned to us in "as new" condition) within 28 days of the date on which you received it, we will refund you any money which you have paid us for that product. Please allow up to 30 days for refunds to be processed. If we deem that the product has been used we will contact you to arrange payment to return the goods to you. Please note that postage costs are non-refundable.
Faulty Goods - Dead
If you return an item to us which is faulty, please return the goods to us for replacement. In the event of you returning goods to us you, it is your responsibility to ensure that the goods reach us safely and we usually recommend that you send items back to us via an insured, signed for, postal method such as Recorded Delivery. When we have recieved the goods, we will test them and if found to be faulty we will refund the basic cost of posting the item back to us via Recorded Delivery with an appropirate level of insurance.
If you return an item to us which is faulty, please return the goods to us for replacement. In the event of you returning goods to us you, it is your responsibility to ensure that the goods reach us safely and we usually recommend that you send items back to us via an insured, signed for, postal method such as Recorded Delivery. When we have recieved the goods, we will test them and if found to be faulty we will either send the product back to the manufacturer for repair (which can take up to 30 days to process) or send our a replacement product to the same or higher specification.
If your package arrives damaged, please sign for it as "damaged" and contact us immediately vial email to firstname.lastname@example.org. Please do not return the item to us without speaking to us first.
Postage costs to return unwanted goods or warranty returns are non-refundable. If you purchase product from a shop you would have to pay for transport to and from the shop to exchange it and therefore we are unable to refund the cost of postage. The price you pay on the internet is generally 15%-20% cheaper than buying from a high street store and we therefore feel that our policy is reasonable.
We will not be held liable for any losses resulting from your use or the inability to use our website or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control.
We will not be responsible for loss of profits, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong.
We make no promise that our website will be uninterrupted or entirely error free. Because of the nature of the Internet, the shopping online service is provided on an "as is" and "as available" basis. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.
This does not affect your statutory rights as a consumer.
Copyright, Trademarks & Data Protection
All rights in the designs and information on our website are owned by us. They are protected by copyright, trademarks and other intellectual property rights.
You may view, copy and print portions of our website for the sole purpose of placing an order with us. The materials on our website may not be used for any other purpose.
All our customers transaction details remain confidential (in accordance with the Data Protection Act 1998).
Your e-mail address can be added to our mailing list, so from time to time we can contact you about other special offers that may be of interest. Please inform us when you place an order if you do not wish to be included on our mailing list.
For further information on the data protection act, please click http://www.dataprotection.gov.uk
Links to other websites and services
Our website contains links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.
We may change or withdraw any part of our website, or may refuse you access to the website at any time if we consider it necessary.
These terms are governed by the laws of England and Wales and any disputes will be decided only by the courts of England and Wales.